Breaking the mold and navigating through the customer’s preferences, creating new demands, discovering untapped opportunities. Organizations frequently make decisions based on financial data, which is necessary, but it is not the only data to consider. Inspire their teams to a shared successīut these abilities can be stifled sometimes.Tolerate criticism when the arguments are valid.They dare to take risks, they are adventurous, and they continue in spite of difficulties, they aim to beat the market without fear of trying new things. Have you ever wondered what makes the difference between disruptive and traditional managers?ĭisruptive managers can find answers to unsolved problems.
All great discoveries such as fire, the wheel, medicine, commercial space travel or drones that transfer blood or food to a hospital in Africa are the result of people who dared to challenge the status quo. Outside-the-box thinking is a competence highly valued by the labor market and although deeply sought after it is not always found. As a result, they have disappeared or their competitive spectrum has been put at risk. Some companies, such as Blockbuster or taxi companies in general have remained inside the box. It requires a willingness to go beyond normal boundaries and usual approaches. Outside-the-box thinking refers to creative thinking. Thinking outside the box means daring to conceive of perspectives and realities that go beyond what is known, what is rationally possible and creates real innovations. Rene Favaloro, Steve Jobs and Mark Zuckerberg to mention just a few, had the courage to build unconventional solutions. History shows us how different thinkers and doers from all fields, whether it is science, literature or engineering have made valuable contributions to the human development because they dared to challenge the reality.Ĭhristopher Columbus, Leonardo Da Vinci,Einstein, Dr. How can we think “outside the box” to make improved customer experience a reality? Learn more in this article by Matilde Lanati, a professor at ADEN University
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